Customers have the right to cancel their order, without stating any reason, within fourteen days after receipt of the goods.
The revocation period commences on the day on which you have taken possession of the goods.
To exercise your right of withdrawal, you must contact us straight away via means of a letter,
fax or e-mail (see below) or send back the not required goods immediately. Please send back the items
in unused condition and in their original packaging. You bear all direct costs of returning the goods.
If you revoke this contract, we will refund all payments that we have received from you, without discounts
within 14 days, as long as the product has been proven to be returned to us. Unless otherwise agreed, we use the
same method for the refund that was used for the original transaction.
Our address for returning goods:
Iris Strassacker, Albert-Schweitzer-Str. 34, 76139 Karlsruhe, Germany
Products not listed in our catalogue, custom made speaker cabinets and
other custom made products and services may not returned for credit or refund.
We are always trying to meet the
indicated delivery time. A guarantee, however, cannot be given. Any right of
recourse due to delayed delivery is excluded.
We honor the 2 year warranty applicable in Germany. A longer and more
comprehensive warranty provided by a manufacturer will passed on to our
Possible defects of parts of the shipment may not result in rejecting the
entire shipment. We are allowed to remedy defects.
and descriptions of products originate from our suppliers and are to the best of
our knowledge. All properties and descriptions are subject to change.
customer should check carefully whether a specific product to be ordered is
useful in a set-up. We suggest to be contacted before hand to avoid
The warranty expires, if the customer modifies our products without our prior
consent in written form.
Iris Strassacker Lautsprechershop e.Kffr.
Commercial register: A 704762, Amtsgericht Mannheim
Albert-Schweitzer Str 34, 76139 Karlsruhe, Germany
Tel: +49 (0)721 9703724
Fax: +49 (0)721 9703725
Copyright © Iris Strassacker 2001-2014. All rights reserved.